Contact

Endpoint Security Authority serves as a public reference provider network for the endpoint security services sector in the United States. This page describes the available methods for reaching the editorial and provider network operations office, the geographic scope of the provider network's coverage, and what information to include when submitting inquiries, provider requests, or editorial feedback. Structured contact pathways ensure that messages are routed to the appropriate functional area without delay.

Additional contact options

Provider Network inquiries fall into distinct categories, and routing a message correctly accelerates response. The primary operational categories handled by this office are:

1. Provider submissions and updates — Requests to add, modify, or remove a provider entry in the Endpoint Security Providers provider network. These require structured provider data (see the submission fields below).
2. Editorial and factual corrections — Notices of inaccurate regulatory citations, outdated framework references, or misclassified service categories within published reference content.
3. Scope and coverage inquiries — Questions about which geographic regions, industry verticals, or compliance frameworks are covered within the network's reference architecture.
4. Partnership and data licensing — Requests from organizations seeking bulk data access, syndication arrangements, or cross-reference integration with other cybersecurity reference resources.
5. Research and press inquiries — Requests from journalists, policy researchers, or academic institutions citing or referencing provider network content or endpoint security sector data.

Each category is handled by a separate functional queue. Mislabeled or undescribed messages are held for manual triage, which extends turnaround by 3–5 business days relative to correctly categorized submissions.

The page describes the editorial standards and classification criteria that govern providers and reference content — reviewing that page before submitting a correction or provider request reduces back-and-forth correspondence.

How to reach this office

The primary contact channel for Endpoint Security Authority is email. Direct correspondence to:

[email protected]

This address routes to the provider network operations team responsible for provider management, editorial review, and general operational inquiries. The parent network hierarchy for this provider network runs through nationalcyberauthority.com, which operates under professionalservicesauthority.com. Inquiries that involve network-level policy, cross-domain reference standards, or authority hierarchy questions may be escalated through that parent structure.

Email is the preferred channel because it creates a documented record essential for provider audit trails — a requirement aligned with the data integrity standards described in NIST SP 800-53, Rev 5, which governs information integrity controls across public-facing federal and commercial information systems.

Response timelines vary by inquiry type:

• Provider submissions: 5–7 business days for initial acknowledgment; full review as processing allows
• Factual corrections: 3–5 business days for acknowledgment; resolution timeline depends on verification complexity
• Research and press inquiries: 2–3 business days
• Partnership inquiries: 7–10 business days

Submissions that arrive incomplete — missing required fields, lacking a clear subject line, or containing no contact information for follow-up — are placed in a deferred queue and addressed after complete submissions.

Service area covered

Endpoint Security Authority operates as a nationally scoped US provider network. The provider network's reference coverage spans all 50 states and the District of Columbia, with no regional restriction on provider providers or regulatory reference content.

The provider network's regulatory framing draws from federal frameworks with national applicability, including:

• FISMA (Federal Information Security Modernization Act) — Governs endpoint security requirements for federal agencies and contractors handling federal information systems (44 U.S.C. §3551 et seq.)
• CMMC (Cybersecurity Maturity Model Certification) — Defense Industrial Base endpoint compliance, administered by the Department of Defense (CMMC Program Rule, 32 CFR Part 170)
• NIST Cybersecurity Framework (CSF) 2.0 — Published by the National Institute of Standards and Technology (csrc.nist.gov)
• CIS Controls v8 — Published by the Center for Internet Security, providing endpoint-specific implementation benchmarks

State-level frameworks — including California's CCPA enforcement posture under the California Privacy Protection Agency and New York's SHIELD Act — are referenced where applicable to specific service categories. Provider Network providers are not filtered by state; providers operating in any US jurisdiction may appear in the Endpoint Security Providers index.

What to include in your message

Message completeness is the single largest factor in turnaround time. Incomplete submissions are held pending follow-up, which delays processing.

For provider submissions or updates, include:

For editorial corrections, include:

For all other inquiries, include:

Messages lacking a named contact, a return email address, or a clear inquiry category are not actionable and will not receive a response until that information is supplied.